Privacy Policy

Privacy Policy

Interactive Law is registered with Information Commissioner's Office ICO and fully complies with the strict data protection policy. Our Registration Number is ZA067913.

Below outlines our data protection and privacy policy. If you have any questions regarding the policy below, please feel free to contact us.

What information do we collect?

We collect information from you when you complete the online enquiry form.

When completing the enquiry form you will be asked to enter your: name, e-mail address, phone number, post code and information about your accident or injury.

What do we use your information for?

Any of the information we collect from you will be kept secure and only passed to a qualified personal injury solicitor. None of your details will be passed to any fourth party.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you complete the enquiry form. Your information is stored on a secure server which is password protected for additional security purposes. This information is held for up to two years and is then destroyed.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include the solicitors on our personal injury panel who require the information in order to assist you. All our solicitors agree to keep this information confidential.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
Interactive Law

10 Scorrier Business Park
Scorrier
Redruth
TR16 5AU
info@interactive-law.co.uk
 
We take your privacy seriously

This Privacy Policy is brought to you by Interactive Law. We take the privacy of our Website users very seriously. We ask that you read this Privacy Policy ("the Policy") carefully as it contains important information about how we will use your personal data. For the purposes of the Data Protection Act 1998, . we" or "us") is the data controller (the company who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you

We will obtain personal data about you (such as your company name or business address) whenever you complete an online form. For example, we will obtain your personal data when you (e.g. register to use this Website, send us feedback, post material, contact us for any reason, sign up to a service,. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing.

How we may use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
  • to help us identify you and any accounts you hold with us
  • administration
  • statistical analysis
  • customer profiling and analysing your purchasing preferences
  • marketing (see "Marketing and opting out" below)
  • fraud prevention and detection
  • billing and order fulfilment
  • credit scoring and credit checking (see "Credit checking" below)
  • customising this website and its content to your particular preferences
  • to notify you any changes to this website or our services which may affect you
  • security vetting
  • improving our services
Marketing and opting out

Unless you have asked us not to do so, we may contact you about services and special offers which may be of interest to you. If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further "Your rights" below.

Disclosure of your personal data

We may disclose your personal data:
  • to law enforcement agencies in connection with any investigation to help prevent unlawful activity
  • in the event that the ’s. assets and goodwill are subsequently transferred to a third party
  • to our agents and service providers
Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:
  • access to your account is controlled by password and username which are unique to you
  • we store your personal data on secure servers
  • payment details are encrypted using SSL technology
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Your rights

You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:
  • put your request in writing to the address below
  • include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill)
  • specify the personal data you want access to, including any account or reference numbers where applicable
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:
  • put your request in writing
  • provide us with enough information to identify you (e.g. account number, username, registration details)
  • specify the information that is incorrect and what it should be replaced with
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should log into your control panel and update your preferences to indicate that you wish to opt out of direct marketing.

Cookies In Use on This Site

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:
  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:
  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

We use cookies to make our website work including:
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies: Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily Like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site. Cookies are set by:
  • AddThis - Privacy Policy provide us with lots of sharing buttons all in one neat package

    The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Information collected

The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.

How we use cookies

Cookies on our website are used for the following purposes
  1. To analyse the use of our website through Analytics software such as Google Analytics.
The cookies this website uses are:
 
Cookie Name Purpose
Google Analytics _utma _utmb _utmc _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
SESSION PHPSESSID This is a session cookie to remember when a user is logged in and will expire in 10 minutes of no use.
.addthis.com xtc
uid
uvc
uit
psc
Add this Social Share feature
We use:
Affiliate Cookies

We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks). Neither us, the networks, or the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do. Our affiliate cookies are provided by:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Our contact details

If you wish to contact us, please send an email via our online contact form. You can send written communications to our registered office at 10 Scorrier Business Park, Scorrier, Redruth, Cornwall, TR16 5AU We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.    
       

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